Medical Monitoring
Give your clients 24/7 emergency response services with reliable medical monitoring solutions that seamlessly integrate with your security offerings.
Lone Worker Safety Solutions
Expand your security offering with IMS’s reliable medical monitoring solutions for lone workers. Our 24/7 monitoring ensures rapid emergency response, adding value to your security packages. Help your clients enhance workplace safety with seamless integration and trusted service.

Disability & Aged Care
Our medical monitoring solutions provide 24/7 support and assistance for people with disabilities, residents of assisted living facilities, staff, carers and loved ones. With easy integration and proven reliability, offer peace of mind when it matters most.

NDIS Funding
IMS supports bureaus in delivering assistive technology that meets NDIS requirements. Offer compliant, high-value solutions that help your clients support NDIS participants while strengthening your business model.

Compatible Medical Monitoring Products
In-Home Personal Emergency Alarms
Chiptech Seven LiTE unit and Pearl Pendants
The Chiptech Seven LiTE is a reliable in-home emergency solution for independent living. At the touch of a button, an alert is sent to a 24/7 Australian Emergency Response Centre. A team member will then call through the base unit to organise help if needed, providing peace of mind at home. The Pearl Advanced Pendant features fall detection for additional safety.
- Waterproof - can be worn in the bath or shower
- Equipped with a help button
- Daily silent safety check
- 24/7 monitoring
- 4G/3G compatibility
- 48hr back-up battery
- Inbuilt speakerphone and microphone
- Voice prompts

Compatible Medical Monitoring Products
Mobile Personal Alarms & Apps
Teq-Secure Beacon
TEQSecure Beacon devices track user locations via GPS and are monitored through the Sofihub Portal. When the SOS button is pressed, an alarm is sent to the Control Centre, where an operator responds within 60 seconds and makes voice contact through the device. Custom response protocols ensure the correct actions are taken, with automated SMS notifications sent to managers and key contacts.
- 24/7 Monitoring
- Duress alarm (SOS)
- Fall detection
- GPS for real-time journey monitoring
- Geofencing
- Waterproof (IP67)
- Two-way voice calls
- SMS & email notifications
- Emergency contact management
- Network & carer groups
Flic2 Bluetooth Duress Button
The Flic2 Bluetooth Duress Button is a compact, discreet safety device that provides instant emergency alerts when paired with the YourSafe App. Designed for quick activation, it ensures a fast response in critical situations.
- Minimised latency ensures immediate notifications to the control room.
- Compact and concealable, easily fits in bags, pockets, or clothing.
- Seamlessly connects to your smartphone for quick activation.
- Instant SOS activation triggers the YourSafe App with a single press.
- Your phone vibrates to confirm the SOS has been sent.
SOFI Portal
The SOFI Portal is a cloud-based management platform that allows employers and carers to monitor user safety in real time. It provides live and historical location tracking and seamlessly integrates with Patriot monitoring software for enhanced insight into staff safety. Accessible via desktop or the Carer’s App on Android and iOS.
yoursafe app
The yoursafe app is a reliable lone worker solution that supports businesses in meeting their duty of care for isolated, remote, and high-risk employees.
The yoursafe app is backed by IMG’s ASIAL Grade A1 Monitoring Centres providing a fast, assured response 24 / 7 / 365.
- Fast 24/7 response by professionally trained response operators
- User location & live tracking on activation
- Pre-determined emergency response plan
- Employee welfare check-in service
- SMS notifications to emergency contacts
- Wearable duress button for easy activation

Monitoring Services

Alarm Monitoring
24/7 monitoring for burglar, medical, and duress alarms to ensure fast response and continuous protection.

Asset Monitoring
Real-time tracking and monitoring of valuable assets to prevent theft, loss, or damage, whether on-site or in transit.

CCTV/Video Monitoring
Live video surveillance with real-time monitoring and event verification to quickly detect and respond to threats.

Business Security Monitoring
Security monitoring for businesses covering alarms, access control, and surveillance to safeguard operations.

Lone Worker Duress Monitoring Services
Reliable safety solutions for lone workers, including check-in systems and panic alerts for immediate emergency support.

Remote Monitoring Services
Prevent incidents proactively with two-way communication, virtual guard tours, and audio warnings.

Home Security Monitoring
24/7 home monitoring for alarms, cameras, and sensors to keep your family and property safe at all times.
Become a partner
Since 1998, Australian security businesses have trusted Inelligent Monitoring Solutions to provide A1-graded alarm monitoring services to their customers.
If you’d like to join us, please get in touch to discuss your specific requirements.