Australia’s leading monitoring specialists
Intelligent Monitoring Solutions offers top-tier intelligent alarm monitoring solutions throughout Australia.
About
A1 graded electronic security monitoring
We are Australia’s leading national provider of electronic security, video surveillance, personal safety and medical monitoring solutions.
With our cutting-edge monitoring infrastructure, rigorous quality control, and responsive procedures, Intelligent Monitoring Solutions ensures reliable service delivery to our partners all year round.
Our Difference
Australia’s leading national provider of electronic monitoring services
A1 Graded Monitoring Stations
We operate dual A1 graded control rooms in different states—ensuring 24/7 uninterrupted protection with full redundancy, as per AS2201.2:2022. That’s reliability your business can count on.
26+ Years of Proven Monitoring Excellence
Since 1998, IMS has been Australia’s trusted name in electronic security, video surveillance, personal safety, and medical monitoring—protecting people, assets, and reputations.
Partner-Driven Solutions & Sales Support
We go beyond monitoring—offering procurement discounts, free software tools, and even a dedicated sales page for alarm line transactions to support our integrator partners’ growth.
Rapid & Reliable Service Response
Backed by responsive procedures and cutting-edge infrastructure, IMS ensures swift action and dependable outcomes when it matters most.
Data Monetization Made Simple
IMS transforms your exception data into revenue with powerful analytics, reporting, and monetization strategies like usage-based pricing and subscription-based insights.
Integrated IoT & Smart Monitoring
From environmental sensors to smart locks and cameras, our adaptable software integrates seamlessly with IoT devices to monitor exception data in real-time—ideal for healthcare, logistics, and retail.
A1 Graded Monitoring Stations
We operate dual A1 graded control rooms in different states—ensuring 24/7 uninterrupted protection with full redundancy, as per AS2201.2:2022. That’s reliability your business can count on.
26+ Years of Proven Monitoring Excellence
Since 1998, IMS has been Australia’s trusted name in electronic security, video surveillance, personal safety, and medical monitoring—protecting people, assets, and reputations.
our customers
Who we serve
Alarm Integrators
We partner with alarm integrators to deliver reliable, A1 graded monitoring services. Our adaptable technology enhances your installations with seamless integration and dependable performance, helping you grow your business and reputation.
Bureaus
IMS provides secure, standards-compliant monitoring solutions for government and regulatory bodies. Our systems meet stringent security requirements, offering tailored support for alarm and CCTV integration across critical facilities.
Organisations Managing Exception Data
From healthcare and retail to IT and industrial operations, we serve businesses that generate critical exception data requiring immediate action. Our platform delivers real-time monitoring, intelligent alerts, and scalable integration—empowering you to respond when it matters most.
Medical and life safety providers
Intelligent Monitoring Solutions delivers trusted, A1 graded monitoring tailored for medical and life safety providers. Our reliable, real-time solutions support critical care environments, ensuring safety and peace of mind for patients and staff alike.
Capabilities
Our capabilities
Alarm monitoring
24/7 monitoring for burglar, medical, and duress alarms to ensure fast response and continuous protection.
Video monitoring
Live video surveillance with real-time monitoring and event verification to quickly detect and respond to threats.
Duress and lone worker
Reliable safety solutions for lone workers, including check-in systems and panic alerts for immediate emergency support.
CCTV remote monitoring
Real-time video surveillance with event verification for rapid threat detection and situational awareness.
Become a partner
Since 1998, Australian security businesses have trusted Inelligent Monitoring Solutions to provide A1 graded alarm monitoring services to their customers.
If you’d like to join us, please get in touch to discuss your specific requirements.