Home Security Monitoring Services
Ensure 24/7 protection with professional home security monitoring, delivering peace of mind round the clock.
Why Partner with IMS?
Boost your profits with recurring revenue from monitoring services — without the hassle or extra overheads. IMS handles the monitoring, so you can focus on installations while delivering a complete security solution that strengthens customer loyalty.
- Australian owned and operated
- A1-graded security monitoring
- Compliant with Australian standards AS/NZS 2201.2
- Dedicated account manager

How Our Home Security Monitoring Systems Work
Real-Time Alerts & Immediate Response
With IP monitoring, IMS enables fast, encrypted data transmission, ensuring bureaus can offer reliable, high-performance asset monitoring without the risks of traditional analog systems.
24/7 Data Entry & Management
IMS offers GPS satellite tracking solutions to monitor mobile assets like vehicles, machinery, and cargo. This technology provides precise location data, helping bureaus improve asset visibility and recovery in case of theft or unauthorised movement.
Data-Driven Insights
Advanced reporting and analytics help optimise security performance, detect trends, and improve decision-making for security businesses. We provide customised reports on your behalf, including:
- Daily Event History Report (All system events)
- Daily Patrol History Report
- Asset Online / Offline Reports
Personalised Greeting & Answer Points
Customised call handling with tailored greetings and response protocols, ensuring a professional and seamless customer experience.

Monitoring Services

Alarm Monitoring
24/7 monitoring for burglar, medical, and duress alarms to ensure fast response and continuous protection.

CCTV/Video Monitoring
Live video surveillance with real-time monitoring and event verification to quickly detect and respond to threats.

Business Security Monitoring
Security monitoring for businesses covering alarms, access control, and surveillance to safeguard operations.

Lone Worker Duress Monitoring Services
Reliable safety solutions for lone workers, including check-in systems and panic alerts for immediate emergency support.

Remote Monitoring Services
Prevent incidents proactively with two-way communication, virtual guard tours, and audio warnings.

Home Security Monitoring
24/7 home monitoring for alarms, cameras, and sensors to keep your family and property safe at all times.

Cool Room Temperature Monitoring
Continuous monitoring to ensure optimal storage conditions and prevent spoilage in temperature-sensitive environments.
Become a partner
Since 1998, Australian security businesses have trusted Intelligent Monitoring Solutions to provide A1-graded alarm monitoring services to their customers.
If you’d like to join us, please get in touch to discuss your specific requirements.