Security Monitoring Services
Ensure 24/7 protection with advanced security monitoring for businesses, homes, and assets, powered by cutting-edge technology and expert support.
Partner with a Premier Security Monitoring Company
At IMS, we put security, efficiency, and customer satisfaction first. Our innovative and adaptable approach makes us the go-to partner for comprehensive monitoring services.
Backed by decades of experience, we offer:
- Reliable monitoring solutions you can trust
- Flexible systems tailored to your needs
- Scalable technology that grows with your business
Scalable Solutions
Corporate Security Divisions
We support large organisations with in-house security across multiple locations, offering backup monitoring, video analytics and centralised reporting.
Installers and Resellers
Experience flexible monitoring and simplified onboarding for resellers or SMEs specialising in installation — perfect for expanding services without extra infrastructure.
Manufacturers
We proudly partner with device and platform manufacturers to deliver complete, end-to-end security solutions.
Government & Public Sector
We provide robust monitoring for public safety, critical infrastructure, and emergency response.
Property Management
Protect tenants with centralised security monitoring for commercial and residential properties, covering multiple sites with ease.
Monitored Security Solutions
Alarm Monitoring
24/7 monitoring for burglar, medical, and duress alarms to ensure fast response and continuous protection.
CCTV/Video Monitoring
Live video surveillance with real-time monitoring and event verification to quickly detect and respond to threats.
Asset Monitoring
Real-time tracking and monitoring of valuable assets to prevent theft, loss, or damage, whether on-site or in transit.
Business Security Monitoring
Security monitoring for businesses covering alarms, access control, and surveillance to safeguard operations.
Lone Worker Duress Monitoring Services
Reliable safety solutions for lone workers, including check-in systems and panic alerts for immediate emergency support.
Home Security Monitoring
24/7 home monitoring for alarms, cameras, and sensors to keep your family and property safe at all times.
Cool Room Temperature Monitoring
Continuous monitoring to ensure optimal storage conditions and prevent spoilage in temperature-sensitive environments.
Remote Monitoring Services
Prevent incidents proactively with two-way communication, virtual guard tours, and audio warnings.
Security Monitoring FAQs
Do you still have questions?
Security monitoring services provide real-time supervision of residential and commercial properties. As well as real-time tracking of alarms, video feeds and access control systems, our comprehensive offering also encompasses:
- Cool room temperature monitoring
- Remote monitoring services
- Medical monitoring solutions
For bureaus, this means offering clients a comprehensive security solution beyond just hardware — adding value with 24/7 monitoring that detects, verifies, and responds to threats, all powered by IMS’s advanced systems.
24/7 SOC (Security Operations Centre) monitoring provides around-the-clock surveillance by security experts who manage alarms and CCTV. For bureaus, partnering with IMS means your clients get seamless, professional monitoring without needing to build the infrastructure — scalable, reliable, and ready to deploy.
Absolutely. Bundling alarm monitoring with security packages strengthens your offering, driving recurring revenue and long-term client relationships. Our reliable monitoring solutions give your clients peace of mind while positioning your business as a one-stop security solution provider.
We recommend servicing security alarms at least once a year to ensure optimal performance. For bureaus, this presents an opportunity to bundle maintenance with monitoring services, reinforcing client trust and creating additional touchpoints to upsell complementary security solutions.
Become a partner
Since 1998, Australian security businesses have trusted Inelligent Monitoring Solutions to provide A1-graded alarm monitoring services to their customers.
If you’d like to join us, please get in touch to discuss your specific requirements.