Exciting News: Achieving ASIAL A1/R1A Certification!
Setting the Standard in Security Monitoring
We’re proud to announce that IMS has achieved a significant milestone in security monitoring excellence — the prestigious ASIAL Grade A1 and Redundant Level R1A certification.
This advanced grading places us among only three companies across Australia to hold such a high level of accreditation, demonstrating our commitment to delivering the highest standards of quality, safety, and reliability.
A1/R1A Certification
Awarded under AS 2201.2:2022, this is the highest monitoring centre rating in the Australian security industry.
- ASIAL Grade: A1 (Both Centres)
- Redundant Level: R1A (Both Centres)
- Certified Locations: Kingsgrove & Port Lincoln
- ASIAL-listed Names: Monitoring Excellence and Security Alarm Monitoring Service
Dual Control Rooms, Certified for Resilience
IMS operates two fully certified control rooms:
- Kingsgrove – listed as Monitoring Excellence
- Port Lincoln – listed as Security Alarm Monitoring Service
Both sites have been independently certified with Grade A1 and Redundant Level R1A accreditation. This enables uninterrupted operations and seamless failover between rooms.
Unlike other providers who may rely on external facilities with delayed transitions, IMS runs on a shared and continuously synchronized database — allowing for instantaneous failover without downtime or data loss.
What sets our A1/R1A Monitoring Centre Apart
- Cybersecurity & IT Infrastructure: End-to-end encryption, firewalls, and intrusion detection.
- Risk Management & Redundancy: Backup systems that guarantee uninterrupted service.
- Physical Security: Secure access controls and purpose-built facilities.
- Staff Training & Competency: Aligned with evolving best practices and compliance.
- Document Management: Structured, transparent operational records.
- Maintenance & Equipment Standards: Regular checks for peak performance.
- Client-Focused Operational Excellence: Fast response, custom solutions, and clear communication.
Achieving A1R1 means we are at the top of the monitoring industry in terms of both facility design and service reliability.
What This Means for You and Your Clients
For our partners, these certifications provide assurance that we are dedicated to maintaining the highest standards. For your clients, it guarantees that their security is managed by a top-tier, fully compliant monitoring center.
With our A1/R1A certification, you can:
- Build Trust: Assure clients their security is being handled by one of the top monitoring centres in the industry.
- Enhance Reliability: Emphasize our ability to provide reliable, uninterrupted service even in the most challenging conditions.
- Differentiate Your Offering: Stand out in the competitive security market by partnering with an A1/R1A-certified leader.
This achievement not only helps us continue to deliver outstanding service but also provides you with a competitive advantage in your own business.
Thank You for Your Continued Support
We couldn’t have achieved this without the continued trust and support of our partners. We’re incredibly grateful for the relationships we’ve built and look forward to taking our service to even greater heights in the future.
If you’d like more information on these certifications or need assistance in sharing the news with your clients, please feel free to reach out. We’re always here to support you.
Thank you for being a part of this exciting journey with us!
Become a partner
Since 1998, Australian security businesses have trusted Intelligent Monitoring Solutions to provide A1 graded alarm monitoring services to their customers.
If you’d like to join us, please get in touch to discuss your specific requirements.